In order to change your email address, the following steps should be undertaken: 

•    Send a request from the new email address, indicating the old email address and a reason why you want to change it;

•    Create a VLoad account with your new email address;

•    Upgrade a new account to Tier 2 level. 

 We will deativate your old email address once you send us a confirmation email to informing our team that the new account has been created.